Bookstore Privatization at SCCCD Fails Students and Faculty

On June 4th, all but two members of the State Center Community College Board voted to bring Follet Higher Education in to oversee bookstore operations. Follet then took over in early July with only one month to prepare the bookstore for the Fall semester. In the rush to privatize the bookstore, the district and Follet seemed to have overlooked crucial details that have created chaos for students and faculty. At the most recent Board of Trustees meeting on September 3rd, Fresno City College Academic President, Karla Kirk, laid out a gamut of issues gathered during the first Academic Senate meeting which included:

• No response from the bookstore when asked about missing books • Courses missing from the shelf • Course sections listed under the wrong instructor • Students who rely on book vouchers being restricted to an inadequately stocked bookstore • Follet staff misinforming students that instructors had not yet ordered the required textbook • Lack of technology infrastructure to properly run the bookstore • No scantrons available for purchase